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Satisfied Customers ★★★★★

I do not normally write reviews but I have to praise Chris and Jill for their kindness during my recent slab leak that caused extensive water damage. Not only was the dry out, mold remediation and clean up done in the most professional and expedient manner, their knowledge and caring approach with their willingness to help me was just awesome!

I agree with another reviewer that said Chris and Jill Muller are some of the best people I have ever run across and I highly recommend their company because they really do have integrity.

Integrity Restoration is totally dialed in. Chris, came in quickly located the source of two upstairs leaks, and had them repaired immediately. They also sanitized and beautifully cleaned all of the tile and hardwood floors throughout the entire house. Jill even arranged to have the entire house professionally cleaned inside and out.

This Team of Pro’s really kicks butt!!

We are SO glad we found Chris and Jill. We originally had our mold remediation job quoted by a national chain. After reviewing their quote, Chris showed us all of the ways that the first company was blatantly trying to cheat us and inflate the quote. Integrity cut their quote in half and saved us thousands of dollars. The job ended up being completed earlier and for even less than expected. The communication was great and their team was very professional.

Thanks again, guys!

We had a pipe burst that was causing water damage. Integrity Restoration not only responded immediately; they also handled the problem professionally, thoroughly. and with a customer focused touch.

The Service Technicians were very respectful. knowledgeable, and friendly. They explained the problem and what they needed to do to take care of it. The damaged area was in a high traffic space in our home but the way they sealed off the area still allowed us access which was incredibly helpful! I was also very impressed with how clean they were able to keep the unimpacted areas of our home! They went way beyond our expectations.

Hopefully the need for this type of service is few and far between but it’s comforting to know if we need them again. Integrity Restoration is there for us!

Heather W.

I agree with another reviewer that said Chris and Jill Muller are some of the best people I have ever run across and I highly recommend their company because they really do have integrity.

Terry D.

Our community was part of the Coastal Fire in Laguna Niguel and our home had soot and ash on all the furniture outside, the smell of smoke inside the house and on our clothes. Chris was referred to us by another family that had gone through a house fire in the past. Chris, Jill and the entire crew came out immediately and explained how they would clean and remediate all the ash/soot and smoke from the house. The entire team that arrived was so professional and in a matter of days we had our house back.

Going through a fire like this one was one of the most horrifying experiences we have had, and having trusted professionals like Chris and his team to guide us through the rehabilitation really helped us get back on our feet. They are the 100% real deal-honest, integrity, and professional in every way!

Andres F.

Wow ! Where do I even begin …

It’s very rare to experience such great customer service, but when it does happen – I always want to take the time to let them know. It makes total sense why they are so highly rated on Yelp.

My fiance and I called Chris and Jill at 7pm on a Monday night hoping that we could get an estimate on our mold situation. They didn’t do that. Instead they spoke to us for over an hour helping us create a game plan and provide us with the most valuable information. Chris and Jill genuinely care about their customers and have the biggest hearts. I hope no one has to deal with a mold issue, but if you do …. You would be blessed to have their service. They left such an amazing impression on me that I plan to spread the word of their business for as long as I can. They are some of the nicest people I’ve probably ever met.

Thank you to Chris & Jill for your time, thoughtfulness, expertise. and help we needed during this difficult time for us.

Jessica G.

This Team of Pro’s really kicks butt!!

Jim H.

Chris and his employees were all very helpful and professional, but their honesty was what I appreciated most. They saved me from a potentially disastrous mold specialist while costing only 1/3rd what the other guy proposed. This was the first time I have ever been told there was a fee to have someone come out to view any potential work on my house and generate an estimate after 26 years as a homeowner. That fee for the estimate was the best money I had spent on home repairs in a very long time – saved 20x that much in not going with the other guy in the end.

The work was faster than I expected. Clean up was good. While I mainly used them for mold remediation and little reconstruction, I would certainly not hesitate to recommend them for reconstruction work as well just based on their honesty and work they did for me.

Richard S.

Thanks again, guys!

Beth K.

My wife and I were referred to Chris Muller at Integrity Restoration by a general contractor who highly recommended him and his company. We were immediately impressed: Chris’s estimate was lower than the one from the big company we had used previously, and when he came to our home, by doing a thorough assessment of the damage caused by a pinhole leak in the main water pipe in our garage wall, he found a way to dry our wall without having to tear it down, saving us a lot of money in reconstruction. He was friendly, Knowledgeable, and answered all our questions in great technical detail. If you are looking for a company that provides high quality and old fashioned customer service at an affordable rate, Chris and his company are definitely the ones you want to call.

Carl H.

After comparing other companies to do some extensive work on our rental on a holiday weekend, we went with Integrity and were completely satisfied with the quick service and quality of work that was done. Chris knows his business and is fair and reputable. At the very least, give them a call to compare. We would trust them to work on any of our properties and would recommend them highly.

V W.

Chris’ and his team was punctual, thorough, efficient, demonstrated competence, and friendly. I was asked helpful questions to orient them and they did the rest on several areas of my house and my mom’s house. The workmanship of the repairs in function and appearance was exceptional and just needed paint, which I did myself. I would trust and recommend them to anyone and I would use them if needed again as they offer several services besides moisture damage. The results exceeded expectations and the price was reasonable, providing great value. I felt very safe with them in the house and they took extra precautions to protect occupants (some high-risk) against any COVID contamination.

Brent C.

Chris and company did a great job removing mold in our garage ceiling, and other surfaces of our home. They were very thorough and gave us recommendations on what needs to get fixed from the damages caused by moisture. I also appreciate that he takes good care of his people making sure that they take all the safety precautions to keep themselves safe and healthy. Will definitely recommend their services!

Carla R.

I have worked with Integrity on preventative programs for a 12,000 sq. Ft. Estate in Laguna Beach. They helped clear and clean all interior air vents from the vent in each room all the way back to the HVAC units around the home. Such professionalism, knowledge and their equipment is top notch. Really loved working with them and look forward to the next project. In my case I hope it’s not an emergency but if there is one I know I can count on them.

Ben P.

Integrity Restoration is awesome! had a roof leak and they came out quickly, and were able to asses the damage and cause of the leak. The owner Chris is so awesome to work with, he’s extremely knowledgeable, professional, and trustworthy. He helped save us thousands of dollars, and was able to turn our stressful situation into an easy one.

Kara H.

Chris and his crew were very personable and professional. He gave us a fair price and helped us understand what the problem was, including helping us avoid spending money on items that were not necessary. Everyone was respectful to us and our home and the cleanup was outstanding. Thanks Chris and crew!

M M.

Chris and his team did a fantastic job at getting my slab leak under control. This is the first time I’ve ever had a water leak and didn’t know what to expect. Chris walked me thru the entire process and contained my leak immediately. His experience level and integrity are off the charts. He didn’t do any unnecessary work, just exactly what needed to be done! Great job Integrity Restoration!!

Kate B.

I had a roof leak that caused mold in 4 different areas of my house to the point that the spores in the air were at dangerous levels and unsafe to remain in the home. I called Chris and explained to him that my family was staying in a hotel until we could get everything sorted out with the mold removal. Not only did Chris genuinely empathize with what I was going through but he also made it a priority to do anything he could to help get us out of the hotel and back home as quickly as possible. I called on a Monday evening and was able to get an estimate Tuesday and they came out that Wednesday to start the job (even arriving 10 min early).

They estimated the job would take about 3-4 days and were able to complete the mold removal in 3. Not only did the removal go smoothly and professionally but Chris also went above and beyond to check the weather report for the next few days, considering the area of the roof that was leaking had not been repaired yet. It turned out that it was supposed to rain the day after the removal was done so Chris went way out of his way and reached out to roofers to do whatever he could to get the roof tarped off to avoid leaks reaching the recently remediated area. It was tough to find a company to come out on such short notice and on the weekend but he managed to make it happen (even getting on the roof himself to help and ensure it got done). It poured the next couple of days and there were no leaks in sight. Had he not thought to check the weather the rain would have been a disaster to the area that had just been remediated. This effort was truly above and beyond.

I could go on and on about the great experience I had with Chris and the entire staff at Integrity Restoration. From the customer service to the professionalism to the pricing to the effeciency etc etc. They really did what they could to make a tough situation as easy as possible, being honest and professional every step of the way. I can not recommend this company enough. Their name is a true testiment to their service and I appreciate everything they did and the way they did it. S+++stars easily.

Trav W.

I highly recommend Chris and his team at Integrity Carpet. He came in and contained the damaged areas since I have two little kids. All areas that we’re being worked on were always cleaned and kid safe. As a mother and new homeowner, he and his wife worked with me and advised me throughout the whole process. I felt super comfortable and trusted the work being performed. Always returned calls, emails and got back to me with updates daily. I knew what was happening next and in the loop with the work being done and to be done. Best experience and will use this company for any future issues.

Amanda H.

Honest, reliable, and reasonable. Chris and his crew are professional and have the expertise to get the job done right. I had a leak that caused mold and they remedied the issue right away. Best experience I have had with a contractor, hands down. Can not recommend them enough.

A D.

Chris and his team are amazing! Seriously above and beyond every step of the way. Responsive, amazing manners, really good guy and just … make this your only call. You will be glad you did. Thank you Chris and team!

Rachel L.

First off, I want to say THANKS to the owner Chris and his wife Jill!!! If it weren’t for Chris and his wonderful crew my hidden mold behind my kitchen sink would have destroyed my entire home and never would have gotten cleaned fast enough before it spreaded. I anticipated for 5 days for my remediation but they finished in a matter of days!! They demolished the whole kitchen for me, remediated and treated in just 3 days time frame.

Chris’s crew was punctuate, polite and very professional. Best working crew I’ve ever met! The only kind of crew you would want to do such sensitive jobs such as mold. Their containment was built with 6 mil sheetings with negative air pressure throughout whole process. While work was being done, absolutely NOTHING had flown into any other areas of my home. No debree at all, AMAZING! Superior group, I’m absolutely speechless! I couldn’t think of anything bad to say even if I wanted to! Any questions/needs regarding my remediation was explained thoroughly. Not only do they fix and clean but they update you frequently with photos and details on each day of work and progress.

Chris himself was awesome! His home inspection was very informative, educational and respectful. Chris knows his stuff, if anyone, it’s him that you want work done on your home. I had over a hand full of different remediation companies in my home for estimates but none was as informative and as honest as he was. He saved me thousands. His prices are affordable with the highest quality of work available to provide to his consumers! His wife Jill was incredibly nice and so helpful. Chris and Jill were very attentive and responded to all my questions and concerns even when they were on vacation!! Never have I met a company who was so passionate and dedicated to their costumers as Integrity Restoration! They honestly go above and beyond when it comes to fixing your home problems. Now, my kitchen is so squeaky clean, I’m afraid to walk into it and contaminate it!! Talk about perfection!! If you’re looking for an honest, perfectionist, meticulous company with affordable prices to fix your home, this is YOUR company! Chris will oversee the job from beginning to end!! Couldn’t ask for more, thank you!!!

Jay C.

Thank goodness for Chris! We had a leak concern from the outside garden bed into our living room. He arrived 10 minutes later, performed testing to find it was not a leak, but an issue from recent home improvement. He totally put our concerns at ease, and saved us from dealing with our home insurance. Very knowledgeable, and the nicest professional we have ever dealt with. Will be using Chris again if we have any other home related issues! Thanks Chris!

Ky M.

Chris and Jill are the BOMB! They took what could have been an awful and overwhelming insurance claim and made it a very bearable situation. Fire and water damages … Sigh … Long story short the insurance company would have TOTALLY screwed me had it not been for these two WONDERFUL people!

Chris is unbelievably knowledgeable and knows his many crafts! Jill is an unbelievable asset in her management abilities and willingness to help. They were both excellent at ensuring the property was properly quoted and repaired despite the lowball estimate from our insurance co. They worked with the adjuster to make sure all related damages were properly covered. It took so much weight off my mind knowing I had them in my corner!

Both are such upbeat, kind people and the whole team works so hard for you … as such the results of the restoration turned out AMAZING! I am a customer for life … Carpet Cleaning, Remodeling, Repairs, Restoration, Duct Cleaning … If they don’t do it, they know someone that does. Period. Bottom line: Great company that I trust!

Paulette S.

Chris Muller and his team are Fantastic!! I thought I had a huge mold issue and called a mold company several times only to never get a phone call back. I found Integrity Restoration on Yelp and saw their great reviews. They called me back right away and came out the same day. They could have sold me a bill of goods but instead Chris came out and was honest and knowledgeable and confirmed I didn’t have a bad mold issue at all. He was professional and super clean with everything he did. I would not even hesitate to refer Integrity Restoration. Thank you Chris!!

Alyssha B.

Chris and his team were awesome! We had a pin-hole plumbing leak, and after the leak was taken care of, they came in and were there the same day we called to start the drying out and restoring of our dry wall. We were so thankful for the attention to detail and the sense of urgency to our situation. Thanks again, and we would highly recommend them and will use again if we need to!

Ashleigh B.

(1/2) If you have experienced it, well then, you know that having a flooded house is a nightmare. Good thing, however, there are companies like Integrity Restoration and Reconstruction.
Integrity went over and beyond what was expected. Chris, the owner of Integrity, was extremely helpful and understanding in a time of stress. He and his team responded promptly, knew what would – and would not be -covered by the insurance company, and did an excellent job. Chris was very knowledgeable. More specifically, he knew what was needed to be done in order to prevent mold growth, he knew the amount that needed to be removed without removing too much, and knew what to say to the insurance company in order to ensure coverage.

Andrew H.

(2/2) Chris also helped me when it came to repairing the damage caused by the flood. At the time, he recently had received his general contracting license. As such, he was able to do the repairs, and did an excellent job. I can say now, having one company do everything – removing the damage caused by the flood and repairing such damage – made the whole process very easy. Although water is essential for life, it is destructive to the integrity of your home. Thus, having a company that knows what they are doing, and that is helpful along the way, is vital. I recommend Integrity Restoration and Reconstruction strongly and without reservation.

Andrew H.

(1/2) It has been 1 year today September 18th that our lives fell apart due to a massive flood in our house. Integrity Restoration is located in Corona and I reside in Escondido .. Approximately 1 hour away.. I called them and Chris Muller Owner of the company sent a team of men to my house within the hour. They seriously saved the day. They calmed me down and reassured me that everything will be ok. They kept my house from getting any worse. And Chris himself came and walked me through step by step what their next move was. WOW they did an amazing job. Day in day out working long hours and working their tails off to prevent anymore damage. I was shocked and so grateful for this company. They had all kinds of machines in every room preventing mold or mildew. And dry as much as they could to save as much of my house they could. They told us what to do next and who to call. They were so professional and treated us like family.

Traci F.

(2/2) I highly recommend them whether its carpet cleaning, restoration, hoarding clean up this is the company you need. We were out of our house for 4 months. If not for them and their quick response it would have been a lot longer my insurance company told me.
Thank you Integrity Restoration and Reconstruction, Inc for the magical work you did at saving my house from total destruction. My claims adjuster also informed me that Integrity’s bill was very reasonable and he recommends them to his friends. A big huge THANK YOU INTEGRITY RESTORATION AND RECONSTRUCTION!
Your name definitely fits your company.

Traci F.

Awesome experience from start to finish. They were very accommodating when scheduling, they were on time, professional and did an awesome job. We have used them several times for both carpet and tile, each experience was as good as the first! I have recommended them tos everal family and friends who have been equally pleased! As a mom of 4 kids I couldn’t believe that my stained carpet could look like new again!!!

Leslie B.

I hired Integrity Restoration to completely clean all the furniture, carpet, tile and window coverings for my 444-unit apartment community clubhouse. The war? was done in the most professional manner and everything was beautiful! My residents raved about the cleanliness of the office, the clubhouse, the fitness center and the sparkling tile throughout. Integrity Restoration and Reconstruction is my go-to-vendor for all cleaning projects!

Stacey W.